Welcome to Oral Chart APP (hereinafter referred to as "this Application"). This Application is provided by gimjin (hereinafter referred to as "we", "us", or "our") to assist veterinarians in efficiently documenting medical records. Please read this agreement carefully before use. By using this Application, you agree to be bound by this agreement.
1. Services
- Voice to Chart: You can record consultation audio through this Application. The audio stream will be sent in real-time to the speech recognition service for transcription, generating subjective and objective information for medical records. We do not retain any audio files.
- Image/Report Analysis: You may upload pet images or report pictures. The images will be stored in cloud storage and analyzed by the AI large model to provide draft plan information (draft plan information is for reference only and does not constitute a final diagnosis).
- AI Draft Plan: Based on the transcribed subjective and objective information, the AI large model will generate assessment and treatment plan suggestions.
- Personal Information Settings: You can set personal details (e.g., name, clinic) for personalized services.
2. Account and Security
- You need to register an account to use this Application and ensure that the information provided is true and accurate. The account is for personal use only; you are responsible for any consequences arising from account mismanagement.
- You must comply with applicable laws and regulations and shall not use this Application for illegal activities or infringe upon the rights of others.
3. Disclaimer
- All information provided by this Application (including draft plan and assessment suggestions) is generated by artificial intelligence and is for reference only. It does not constitute medical diagnosis. Final diagnosis and treatment must be made by a licensed veterinarian based on actual conditions. We are not responsible for any losses resulting from reliance on the information provided by this Application.
- Due to technical limitations, services may be interrupted or contain errors. We will strive to maintain stability but cannot guarantee absolute reliability.
4. Intellectual Property
- You retain ownership of the content you upload (audio, images, text). You grant us the necessary permissions to use this content for providing the services.
- The intellectual property rights of the software, interface, and logos of this Application belong to us. Unauthorized reproduction or use is prohibited.
5. Service Modification and Termination
We reserve the right to modify or terminate the services as needed and will provide advance notice where possible. If you violate this agreement, we may suspend or terminate your access to the Application.
6. Dispute Resolution
- Contact Us First: For any questions or disputes, please contact us first at contact@oralchart.com. We commit to responding within 15 business days and will make every effort to resolve the matter amicably.
- Governing Law: This agreement shall be governed by the laws of the People's Republic of China. However, nothing in this agreement limits any mandatory consumer rights you may have under the laws of your country of residence (e.g., EU member states).
- Formal Dispute Resolution: If the dispute cannot be resolved through friendly negotiation:
- For users residing in Mainland China: The dispute shall be submitted to the Hangzhou Arbitration Commission for arbitration in accordance with its arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both parties.
- For users residing outside Mainland China: The dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its arbitration rules in effect at the time of applying for arbitration. The seat of arbitration shall be Beijing. The language of arbitration shall be English. The arbitral award is final and binding upon both parties.
7. Third-Party Service Providers
This Application currently uses the following third-party service providers to deliver the services described in this agreement:
- AI Large Model Service: Alibaba Cloud (Qwen)
- Speech Recognition Service: Alibaba Cloud (Real-time transcription)
- Image Storage Service: Alibaba Cloud (Object Storage Service)
All providers are contractually bound to confidentiality and may only use your data to provide the services of this Application. If providers change, this agreement will be updated accordingly.
8. Contact Us
For any questions, please contact us via the "Contact Us" section in the Application or by email at contact@oralchart.com.